With your custom website plan, there are no restrictions to how many design / development edits you can make. The only request we have is to send us your edits in a very specific way so we can deliver the work with the most precision and effectiveness possible. 

The edits must be submitted back to us in the following way or they will be sent back to you to be resubmitted: 

  1. Word document numbered accordingly and
  2. Include a very specific written explanation so there can be no misunderstanding of what you want to be changed.
  3. Include specific screenshots of the section you want fixed
  4. Leave space between each item so it is easy for us to read and differentiate

There are two types of revision requests:

  1. Correction Requests: Correction requests include all requests to fix various issues that our website building team might have missed when building your website. We fix these issues free of charge.
  2. Edit Requests: For any edits to change the website from what was built as per the mockup (any items that are something new, a change or redesign request) we do these billable by the hour.

Included in your fixed project price are the original mockups plus 3 rounds of edits PER page (for a total of four versions).

1. FIRST DRAFT:When you start working with us, we will gather all the information about what you want for your website, and then use that information to create the first draft of design mockups(one design for every page).

After you have received the mockup, the next step will be for you to thoroughly go through the document and specifically request changes.

The edits must be submitted back to us in the following way or they will be sent back to you to be resubmitted:

  1. Word document numbered accordingly and
  2. Include a very specific written explanation so there can be no misunderstanding of what you want to be changed.
  3. Include specific screenshots of the section you want fixed
  4. Leave space between each item so it is easy for us to read and differentiate

 

2. SECOND – FOURTH DRAFTS:In the price of your project, we include up to 3 additional rounds of revisions (per page) to the first-draft mockups above. If you need more rounds of revisions after the 4 sets of designs (original mockups + 3 rounds of revisions) have been used up, we can do that at an ongoing hourly rate.

DEVELOPMENT REVISIONS – FIXED PRICE PROJECTS

Stage two is where we develop the website from approved design mockups and run a “soft launch” of your site where we can test it, review it and make any final tweaks. Seeing your site come alive from a design is exciting! Although our goal is to always build your site to look identical to your mockups, please note that because building a website live and building a mockup in Photoshop are two different artistic mediums, it is normal and expected that there may be some slight design variations between the mockup files and the developed site due to limitations of your specific theme, integrated plugins etc.

Before going live we will offer you an additional two complimentary round of edits. Please note that these rounds of edits pertain to making edits to what is already on the site as per the approved design mockups. If you require any elements of the site to be completely redesigned by our web designer we are happy to do that for an additional price at our normal hourly rate.

The edits must be submitted back to us in the following way or they will be sent back to you to be resubmitted:

  1. Word document numbered accordingly and
  2. Include a very specific written explanation so there can be no misunderstanding of what you want to be changed.
  3. Include specific screenshots of the section you want fixed
  4. Leave space between each item so it is easy for us to read and differentiate

NEED MORE? – FIXED PRICE PROJECTS

Sometimes, you might feel that there still some things you would like tweaked or edited, even after having exhausted the two free rounds in each stage. To accommodate your needs, we accept two types of revision requests:

Correction Requests: Correction requests include all requests to fix various issues that our website building team might have missed when building your website. We fix these issues free of charge.

Edit Requests: Since these are more of a “redesign” request than a request to revise errors, we do these billable by the hour.

Our mission is to build you a website that looks and works great, on time and on budget.

If you have any questions about this above policy, please contact us and we will get back to you ASAP.